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November 27, 2006
What Information Do You Need?
This past weekend, I ran across an interview with late Peter F. Drucker (the absolute guru of management and widely acclaimed as the father of modern management) who was discussing the role of the computer and it's effect on management. In the interview with Computerworld editor, Gary Anthes, Drucker noted 4 very important points that got me to thinking:
1) technology's greatest impact has been to automate traditional operations (his comment was that a bureaucrat is an expensive microchip).
2) we get hypnotized by the technology that we don't look at what real results we need (we can do things with the computer faster and faster but are we looking at doing the right things?)
3) the second most important question that an executive can ask (not only of the IT team but also of oneself) is: what information do I need, in what form, and in what frequency to most effectively do my job?
4) Finally, the most critical question that an executive can and should ask of oneself is "what do I expect to achieve and what performance do I expect of myself?" He then takes it one step further to suggest that the executive sit down with the person who manages the executive to see if the executive's and senior executive's lists are congruent.
Posted by chitch at November 27, 2006 8:19 AM